Reservations
- Can I cancel my airline reservation?
- The Airlines has made changes in my reservations. What shall I do?
- How do I know my reservation is confirmed?
- Do I need to reconfirm my flight before departure?
- For how long is the reservation valid and what to do if I want to cancel it?
- What is The E- ticket?
- What should I do if I made a mistake in passengers surname?
Can I cancel my airline reservation ?
All airline tickets are subject to the rules and restrictions you agreed to at time of purchase. Many tickets ( most advance purchase- lower priced tickets) are non-refundable and have no value for future purchase.
Please note : You cannot cancel reservation on - line. Please contact helpdesk.
Phone (+372) 6117 532. Be sure to have your reservation number ( 6 digits) available!
The Airlines has made changes in my reservations. What shall I do?
If you can accept changes made by airlines, just follow the new itinerary. If you cannot accept changes you can return ticket without any charges or contact airlines to find other solution.
Please note : Once you have accepted a schedule change, future changes requested by you, will require payment of any applicable penalties and/or fees
How do I know my reservation is confirmed?
You may verify confirmation and all current information on your reservations booked on-line at any time via the Check my trip link located left of the Lendama homepage.
At the time of booking a confirmation e-mail will also be sent to the address listed in your reservation immediately after you complete your reservation. This e-mail include your itinerary details.
Do I need to reconfirm my flight before departure?
It is not necessary to reconfirm your flight for short-haul flights. Some airlines do require passengers to call and reconfirm their flights with the airline 24-72 hours prior to departure for intercontinental flights mostly. We do recommend that you review your itinerary on-line ( www.checkmytrip.com) to make sure you are aware of any schedule time changes the airline may have made since you first booked your reservation.
For how long is the reservation valid and what to do if I want to cancel it?
When a person books a ticket he gets a confirmation message indicating till when it should be paid for it and how long reservation is valid. Usually not more than 72 hours. When you want to cancel it, you don't have to do anything, because reservation will cancel automatically if not paid for it till a certain date.
What is The E- ticket?
E-ticket is a special form of ticket which is not drawn physically. When obtaining an electronic ticket, no documents are made out. When you will register for the flight you will have to show your passport and the employee of company will check your e-ticket and will print out your flight document. While looking for a flight proposal in our system you always see the kind of document. If you see letter E close to flight proposal, only electronic ticket will be print out.. When you buy an e-ticket, after the payment you will always receive a message to your e-mail account, confirming that your e-ticket is already " made-out".
What should I do if I made a mistake in passengers surname?
Is it essential to inform Lendama on (+372) 6117 532 in order to correct the mistake.