Payments and delivery

 

Can I use more than one credit card to purchase my reservation?
Only one credit card can be used to purchase a reservation. If multiple travelers wish to book the exact same itinerary and pay with differing cards, individual reservations will have to be made.

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Why system do not offer me payment by Invoice, although there is written you accept Invoice as form of payment?
It is defined in our system that bank transfer takes 2 business day. It means - if you make reservation on Friday evening for flight on Monday night you will be offered only two ways of payment - cash or credit card.

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Am I able to reserve a flight ticket to another person if I am not a passenger?
Yes, you can reserve flight tickets for another person, whose name and surname have to be indicated as a passenger, but it is necessary to fill in the division called " credit card holder contact details "

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How to get to know, that you received my money?
When we will receive the payment and the document confirming that, the same day we will send you a confirmation e-mail with the exact date of flight tickets delivery.

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I have found a proper flight ticket in your system a week ago, however, now its price is higher by 1600 EEK. Why?
Yes, the prices in our system are changing constantly. The less time is left till the flight, the higher the price is besides all seats in the plane are classified to cheaper and to expensive ones. So, the longer you delay the higher the price for the ticket is. Therefore, it would be best to reserve the proper flight ticket straightaway and to pay for the reservation.

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How much does the delivery cost?
Ticket delivery costs 110 EEK inside Estonia. We do not offer delivery outside Estonia, except e-tickets.

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How and when will I received my flights tickets?
At longest the delivery time can take two workdays. If your payment is registered in our bank account till 13.00, the ticket will be delivered on the next day. If your payment is registered in our bank account at 14.00, the ticket will be delivered day after next day at 14.00.

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Do you charge service fees?
A standard 195 EEK per ticket service fee will be charged for air reservations booked on-line. There is also fee 195 EEK associated with changing/cancelling your reservation.

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